Contact Us
Got a question about something you've read on Non Gamstop Casinos, spotted an offer that's changed, or want to flag an error on one of our casino write-ups? This is the page for it. We keep our contact process simple because we'd rather spend our time keeping the site accurate than making it hard to reach us.
What we can actually help with
We're an independent research and comparison site covering casinos not on GamStop, the offers they run, and how they compare on games, payments and licensing. We're not a casino ourselves and we don't process deposits, withdrawals or account queries — those need to go directly to the operator you've signed up with. Where we can genuinely help is with things like:
- Corrections to an offer, rating or fact on any review or comparison page
- Questions about how we researched and ranked the sites listed on Non Gamstop Casinos
- Suggestions for a brand or topic you think deserves coverage
- General feedback on the site itself — layout, clarity, missing information
- Reports of a broken link, outdated bonus figure, or anything that no longer matches what's on the operator's own site
If your query is about an active account, a delayed withdrawal, or a bonus dispute, that's a conversation for the casino's own support team. We list several operators across the site, and each one runs its own customer service channel — check the operator's site directly for the fastest answer.
Before you get in touch, a quick self-check
A lot of the messages we get are answered somewhere else on the site already. It might save you time to check first:
- If your question is about self-exclusion, GAMSTOP, or how to gamble more safely, our Responsible Gambling page covers this in detail, including what GamStop is and how self-exclusion works.
- If you're weighing up which operator suits you, our full breakdown of rated options sits on the Non Gamstop Casinos UK 2026 page, with individual write-ups and a comparison of bonuses, games and payment methods.
- If you want to know how the site is funded, how we rank operators, or who's behind Non Gamstop Casinos, that's covered on our About Us page.
- If your question relates to how we handle data, cookies or site usage, or the legal terms of using Non Gamstop Casinos, check the Terms and Conditions page.
How our editorial process works
We're often asked how we arrive at the ratings shown against operators like Betmica, Kikibet or Smash Casino. In short: we assess licensing information, the breadth of games on offer, how welcome bonuses are structured (including wagering conditions, not just the headline figure), and the payment methods available to UK players. Commission from any operator we link to never buys a better position on our pages — if you're contacting us to ask about that specifically, the answer is no, ranking is not for sale.
We do earn a commission if you click through to an operator and sign up, and this keeps the site free to use. It's worth knowing that upfront, and it's also stated wherever we present ranked offers.
What happens after you send a message
Every message is read. We prioritise factual corrections — an out-of-date bonus amount, an incorrect licensing detail, a dead link — because getting those fixed quickly matters most for readers relying on the page. General feedback and content suggestions get reviewed on a rolling basis. We don't promise a reply time here because we haven't published one we can guarantee, but nothing sent to us disappears unread.
A note on age and responsible use
Non Gamstop Casinos is intended for adults aged 18 and over. If you're contacting us because you're concerned about your own gambling or someone else's, please also see our Responsible Gambling page — it sets out support options and explains how self-exclusion tools work, including for readers who've previously used GAMSTOP and want to understand their options going forward.